Resident
Complaints:
Monday-Friday
8:00 am - 4:30 pm
1-800-314-9320
Section8residentcomplaints@thda.org
It
is the responsibility of the owner / agent to address resident
health and safety concerns, as well as general management issues.
THDA becomes involved when it appears the owner and / or agent
are not fulfilling this responsibility. THDA staff will gather
information, assess the situation, and follow up on each call,
e-mail, fax or letter.
THDA does not process complaints in instances where: