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Rental Assistance Contact Information

Please report changes in income, deductions or family composition; requests to relocate; ask about Housing Assistance Payments and utility reimbursement amounts by contacting your local field office. Please submit all waitlist inquiries; address and phone changes to or Andrew Jackson Building, Third Floor, 502 Deaderick Street, Nashville, TN 37243 or 615-815-2166.
 
Office & Address Contact Information (click on person's name for email address) Counties Served
East Tennessee Office: 
1525 E Spring St,
Suite A
Cookeville, TN 38506
Ph: 931-520-0608
Fx: 931-881-1591

Manager: Linda Lalone
Coordinator: Brenda Whitaker
Rental Specialists (paperwork):
Shari Messer
Trish Moon
Sheryle Palmer
           
Anderson, Blount, Campbell, Cannon, Claiborne, Clay, Cocke, DeKalb, Fentress, Grainger, Hamblen, Jackson, Jefferson, Knox, Loudon, Macon, Monroe, Morgan, Overton, Pickett, Putnam, Roane, Scott, Sevier, Smith, Van Buren, Union, White
Middle Tennessee Office:
160 Cude Lane
Madison, TN 37115
Ph: 615-564-1200
Fx: 615-860-8703

Manager: Nancy Pollard
Coordinator: Vacant
Rental Specialists (paperwork):
Beverly Bryant
Lou Ann Carter
Bonita Hall
Sharlene Helzer
Jana LaPeer
Susan Scott
Lisa Shockley
Reggie Woodard
     
                  
Cheatham, Houston, Humphreys, Montgomery, Robertson, Rutherford*, Trousdale, Sumner, Stewart, Wilson
South Central Tennessee Office:
930 N. Ellington Pkwy
Lewisburg, TN 37091
Ph: 931-270-9183
Fx: 931-246-1015

Manager: Christy Hollingsworth
Coordinator: Hillary Craig
Rental Specialists (paperwork):
Donna Calahan
Mary Crutcher
Beverly Fears
Harry Symlar
                       
Bedford, Coffee, Franklin, Giles, Hickman, Lawrence, Lewis, Lincoln, Marshall, Maury, Moore, Perry, Warren, Wayne, Williamson
West Tennessee Office:
73 Fairway Blvd
Jackson, TN 38305




Ph: 731-410-2270
Fx: 866-752-4358

Manager: Karen Davis
Coordinator: Belinda Williams
Rental  Specialists(paperwork):
Deanna Poole
Sarah Turner
Annette Walker 
Patricia Matlock
Sandra Young
Debra Perkins 
           

Benton, Carroll, Chester, Crockett, Decatur, Dyer, Fayette, Gibson, Hardin, Hardeman, Haywood, Henderson, Henry, Lake, Lauderdale, Madison, McNairy, Obion, Weakley, Shelby*, Tipton


"Were Moving:
Notice of THDA Office Address Change

Effective July 25, 2014, THDA
 will relocate the West TN field office to:

Lowell Thomas State Office Building 
225 Doctor Martin Luther King Jr. Drive
Suite 405B
Jackson. TN 38301


"Nothing will change as it relates to your rental assistance, Housing Assistance Payment, or Utility Assistance Payment"



Central Administrative Office:
Andrew Jackson Building, Third Floor, 502 Deaderick Street, Nashville, TN 37243
Please contact this location only for general program policies and administrative questions.

Ph: 615-815-2200
Fx: 615-564-2299

Portability Inquiries;
Payments info (landlord or tenant):
615-815-2166 or Velma Kemp
 
Family Self Sufficiency & Homeownership
Manager:
Jeboria Scott
Specialists: 
Candice DeGuira
Mia Parker
Keisha Smith
Please submit all waitlist inquiries; address and phone changes to  or 615-815-2166.

IMPORTANT: If you do not give THDA your new contact information, you may miss important information, and your name may be removed from the waiting list.

HCV complaints may be directed to  or 615-815-2166. Please follow the instructions for filing an HCV complaint by following the HCV link on the Rental Assistance homepage.


* THDA will no longer maintain a waiting list or accept new admissions in these counties. However, we will continue to provide housing assistance to existing participants in these areas.