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Resident Issues

Section 8 Contract Administration Contact Information


800-314-9320
Monday through Friday
8:00 a.m. - 4:30 p.m.
Email

It is the responsibility of the owner / agent to address resident health and safety concerns, as well as general management issues. THDA becomes involved when it appears the owner and / or agent are not fulfilling this responsibility. THDA staff will gather information, assess the situation, and follow up on each call, e-mail, fax or letter.

THDA does not process complaints in instances where:
  • Legal proceedings have been initiated by either party
  • Attorneys are involved
  • The party is not on the lease, unless the individual has written power of attorney
  • Disputes involving third parties
  • Interpretation of local laws and ordinances are needed

For more information, please contact Carolyn Head, Assistant Director of Contract Administration.